Enterprise AI Infrastructure

Enterprise AI
in a Box

Complete AI infrastructure you own, control, and customize. Every customer interaction compounds your intelligence — and it never leaves.

Diagnose AI NeedsDeploy SolutionsYou Own Everything

Deployed across enterprise organizations. Full source code ownership.

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The Problem

Your knowledge is trapped in tools you don't own

Enterprise SaaS was built for workflows, not intelligence. Here's what that means for your organization.

01

Knowledge Walks Out

When employees leave, institutional knowledge vanishes. Your best people's expertise isn't captured — it's locked in their heads and their browser tabs.

02

Generic AI for Everyone

Off-the-shelf platforms give every customer the same generic model. It doesn't know your products, your processes, or your customers. One size fits none.

03

You Build Their Moat

Every ticket, every call, every KB article trains your vendor's AI — not yours. You're building their competitive advantage, not your own.

Institutional Intelligence

Every data source feeds one brain

Phone calls, emails, tickets, KB articles, uploads, and portal chats — all flowing into a single intelligence core that compounds daily.

Phone Calls
Email Threads
Support Tickets
KB Articles
File Uploads
Transcripts
Portal Chats
Resolutions
Your
Intelligence
LIVETicket #4521 resolved → ingested to knowledge base

Live Platform

Your intelligence hub,
fully operational

Watch institutional knowledge compound in real-time. Monitor calls, track tickets, measure AI performance — all from dashboards deployed on your infrastructure.

99.9%
Uptime SLA
<300ms
AI Latency
5
Live Deployments
100%
You Own It
entbox.ai/dashboard
99.9%
Uptime
<300ms
Latency
2.4k
Tickets
Intent classified
Call handled
RAG: 12ms

Deployed across enterprise organizations

DTIQPacketFabricElement8QwiltWelinkDTIQPacketFabricElement8QwiltWelink
0
API Endpoints
0
Data Models
0+
MCP Tools
0
AI Models
0
Frontend Routes
0
Components
0
Microservices

Institutional Intelligence

Every interaction makes your company smarter

A closed-loop intelligence system where every customer touchpoint compounds your advantage.

Phone Call
Transcript
RAG Ingest
Knowledge
AI Response
Resolution
compounds

Knowledge Compounds

Phone calls become searchable transcripts. Resolved tickets become training data. KB articles become instant answers. Your institutional knowledge grows every day — automatically.

Closed-Loop Intelligence

AI classifies intent → routes to the right team → surfaces relevant knowledge → learns from the resolution. Every loop makes the system smarter.

Your Data Moat

After six months, your system knows things no generic SaaS ever will. Your product names, your escalation patterns, your customers' preferences. Competitors can't buy this.

The Difference

Three pillars. One platform.

No one else packages all three together with an agentic ecosystem that learns and evolves. Most competitors address one piece. We built the entire stack.

Pillar 1

The Semantic Layer

The intelligence layer that enables AI across your entire organization. Not a chatbot bolted onto a single tool — a true semantic layer that understands your business, your data, and your processes.

6 AI models integrated natively
RAG engine with tier-boosted search
Agentic AI with MCP tool-use
Institutional knowledge that compounds
Pillar 2

Intelligent Automation

Workflows, agent-driven actions, and real-time decisioning. Agents that learn from each other and improve autonomously. Operational value delivered from day one.

Voice AI with sub-second latency
Autonomous intent classification & routing
Self-improving agent ecosystem
Real-time analytics & decisioning
Pillar 3

SaaS Replacement

Out-of-the-box tools that replace legacy SaaS — CRM, ticketing, knowledge management, phone systems. Consolidate SaaS sprawl under one intelligent platform you own.

Full CRM, portal & ticketing
Knowledge base & phone system
Per-company deployed instances
Full source code ownership

What's in Your Box

Six services. One platform.

A complete AI ecosystem deployed on your infrastructure. Purpose-built, deeply integrated, entirely yours.

Intelligent CRM

AI-powered CRM with smart ticket routing, SLA enforcement, email threading, ITIL change management, and NOC dashboard. Every interaction feeds the intelligence loop.

303 Endpoints55 Models47 Controllers
$ entbox deploy crm --company acme
Provisioning database... done
Running 55 migrations... done
✓ Live at crm.acme.entbox.ai

CRM Frontend

Next.js 14 dashboard with Cmd+K agentic search, AI assistant panel, NOC monitor, change calendar, and customer self-service portal.

81 Routes94 Components49+ Pages

AI Phone Agent

Voice AI handling inbound calls in real-time. Every call transcript auto-ingests into your RAG knowledge base.

<1s Latency40+ Metrics

RAG Knowledge Engine

pgvector retrieval with tier-boosted search. Auto-ingests resolved tickets, call transcripts, KB articles, and file uploads.

3-Tier Boostpgvector

MCP Tool Server

70+ agentic tools across 10 categories. AI orchestration for autonomous actions.

70+ Tools10 Categories

Real-time Analytics

Live dashboards for SLA tracking, agent performance, call analytics, ticket throughput.

PrometheusCustom Dashboards

DevOps & IaC

Terraform with 8 modules, 6 CI/CD pipelines, auto-rollback, GCP Cloud Run orchestration.

8 Terraform Modules6 Pipelines

AI Everywhere

Intelligence in every layer

Six distinct AI capabilities woven into every layer of the platform.

Agentic

Cmd+K Agentic Search

Natural language search across your CRM. AI returns structured answers with sources.

AI Assistant Panel

Context-aware assistant that sees your ticket, suggests responses, summarizes history.

Multi-tool

AI Workspace

Full-screen AI with file upload, code execution, and multi-tool orchestration.

6 Channels

NL Engine (RAG)

6-channel search: KB, tickets, docs, call transcripts, file uploads, web. Tier-boosted for relevance.

Portal AI Chat

Customer portal with AI chat, ticket submission, circuit viewing, change schedules, and KB browsing.

AI Insights Dashboard

Revenue opportunities, sentiment analysis, training needs, recurring issue detection, SLA risk prediction.

The Process

From zero to AI-powered

A proven deployment playbook. Weeks, not months.

01

Diagnose

We map your operations, identify high-impact AI opportunities, and design your custom architecture.

02

Deploy

Your complete stack goes live — CRM, phone agent, RAG engine, analytics — configured for your business.

03

Own

Full source code. Full data control. Terraform IaC, CI/CD pipelines, and the keys to the kingdom.

Your Stack

Your Complete AI Solution

Everything for AI success, packaged in a solution you completely own and control.

AI Models

Claude, GPT-4, Deepgram — trained on your data

Data Pipeline

pgvector, embeddings, tier-boosted RAG retrieval

Business Logic

47 controllers, SLA enforcement, smart routing

Your Infrastructure

GCP Cloud Run, Cloud SQL, Terraform IaC

Complete Ownership

Source code, databases, secrets, CI/CD pipelines — everything. Deploy anywhere, customize freely.

Head to Head

How we stack up

A direct comparison against the legacy platforms enterprises rely on today.

Feature
ServiceNow
Zendesk
Salesforce
entbox.ai
Source Code
✕ Closed
✕ Closed
✕ Closed
✓ Full access
Data Ownership
Their cloud
Their cloud
Their cloud
✓ Your infra
AI Integration
Bolt-on
Basic
Einstein ($$)
✓ AI-native
Voice AI Agent
✓ Built-in
RAG Engine
✓ pgvector
MCP Tool Use
✓ 70+ tools
Deployment
Vendor
Vendor
Vendor
✓ Your cloud
Customization
Limited
Themes
Apex req'd
✓ Unlimited
Vendor Lock-in
✕ High
✕ High
✕ Very high
✓ Zero

Enterprise Security

Built for compliance

Enterprise-grade security at every layer.

Per-Company Auth

Firebase Auth per company. Separate domains, separate user pools, complete isolation.

RBAC & API Keys

Role-based access with timing-safe API key validation. GCP Secret Manager for service auth.

PII Masking

Automatic PII detection and masking in logs. Phone, email, SSN, credit cards sanitized.

Container Hardening

Non-root containers, read-only filesystems, VPC networking, Trivy scanning in CI.

The Advantage

Why entbox.ai?

Break free from vendor lock-in. Own your AI future.

No Vendor Lock-in

Complete independence. Your AI, your rules. Switch anything, modify everything.

Full Data Control

Your data stays on your infrastructure. Total privacy. Total compliance.

Unlimited Customization

Full source code. Modify, extend, adapt to your exact requirements.

Scalable Growth

Horizontal scaling with Terraform and auto-provisioning. Start small, grow fast.

Rapid Deployment

Production-ready in weeks. Terraform IaC and 6 CI/CD pipelines eliminate guesswork.

Business-Focused

303 endpoints, 55 models, 70+ tools — all solving real problems with measurable ROI.

Get Started

Ready to own your
intelligence?

Join the companies building institutional intelligence they own forever. The semantic layer, intelligent automation, and SaaS replacement — in one platform.